Customer Support
Support Hours
As a global support company, you can expect a reply to your query within the hour.
Support hours: Monday – Friday 9am – 5pm est.
For Weekends and Evenings, Please allow upto 24 hours.
Support
Please be aware, that the best way of contacting us is through our support form below. That way we can access all the relevant information, and deal with your query in the fastest, most efficient manner.
Email Support
If you have a question, or wish to contact us on a matter not regarding a purchase.
Please contact us by email at: support@onlinehealthmgmt.com
Cancellation
If you wish to cancel your subscription: Click Here*
(If you are not logged in you will be prompted to do so.)
If you have forgotten your username and pass and wish to cancel. The best way of contacting us is through our support form below. That way we can access all the relevant information, and deal with your query in the fastest, most efficient manner.
Lost Username / Password
If you have forgotten your username or password: Click Here.
F.A.Q. Before You Contact Us Please Read
Q: I paid, now how do I get access?
A: You should have received two emails. Your receipt for your subscription and an OnlineHealthMgmt email which has a direct link to the members area, plus your user name and password. Please check your spam folder, especially if you are on a free email service like Gmail, Yahoo, Hotmail. Search your Spam or Junk folders for OnlineHealthMgmt.
Q: I paid, when do you ship the product?
A: Ths is a digital product only. The content is only available to you, our exclusive members, inside the members area.
Q: The site and slow.
A: Check your connection speed, by running a speed test. It could be a internet provider issue or your machine is running slow. Try shutting down your system and trying again.
Q: I am having problems with the site.
A: Please email us what computer/laptop/tablet device you are using. What browser you are using (IE, Safari, Chrome, Fire Fox etc), the more info the better, so we can pin point the issue.